Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We ship and service only select New England areas.

  • A flat shipping rate applies for orders under $49.
  • Orders over $49 qualify for FREE shipping.

Along with shipping costs, you may be subjected to sales tax depending on your residency.

Which payment methods are accepted in the Online Shop?

We accept VISA, PayPal, stripe, MasterCard and Cash.

How long will delivery take?

Delivery of your purchase will vary, depending on the size and the availability of your purchase.

Our customer service representative will contact you with an estimate once an inquiry is received or an order is placed.

How secure is shopping in the Online Shop? Is my data protected?

We are extra vigilant with keeping your data secure, and will properly dispose of sensitive information including credit card numbers once your order has processed.

What exactly happens after ordering?

Once sent, one of our customer representatives will contact you and start the processing of your order.

Do I receive an invoice for my order?

You will receive a confirmation email with an attached invoice before your order is placed.

Send us an email